Simple and fun forms
December 17, 2019

Simple and fun forms

Steven Hope | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wufoo

We use it company-wide. Mainly, we use it to gather service requests from our customers in an efficient and effective manner. The requests are formatted and sent to our support desk in Zendesk using Zapier. Other uses include requests to be part of a beta, or marketing surveys.

Pros

  • Form logic.
  • Embedded forms.

Cons

  • Modern form styles.
  • Update ui.
  • Faster customer onboarding with custom form logic.
  • Integrations have connected a once internal static form into our 3p support system.
Easy to use, simple design, efficient controls.
They are great for customer forms or internal form use. I'm not sure if they have mobile-friendly form styles. If you need out of the box integrations, then you will need another program to help connect your forms.

Wufoo Feature Ratings

8.3
Survey templates
8
Themes
7
Custom logo/branding
10
9.0
Changes to live survey
10
Question design help
7
Multiple question types
10
9.0
Survey logic flexibility
9
10.0
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
9.0
Vendor-offered crowdsourcing
9
Respondent restrictions
9
10.0
Access controls
10
Compliance
10

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