Xero

Xero

Customer Verified
Top Rated
Score 8.7 out of 10
Top Rated
Xero

Overview

What is Xero?

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features...
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Recent Reviews

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 44 features
  • Bank reconciliation (137)
    8.9
    89%
  • Standard reports (132)
    8.8
    88%
  • Accounts payable (130)
    8.8
    88%
  • Accounts receivable (131)
    8.7
    87%

Reviewer Pros & Cons

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Video Reviews

1 video

"Straight-Forward" Accounting. How Xero Helped a Business Owner Manage Expenses
03:08
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Pricing

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Early

$11

Cloud
per month

Growing

$32

Cloud
per month

Established

$62

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.xero.com/us/pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Xero Blue US | Xero
01:47
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.3Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7.7Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.2Avg 7.5

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.1Avg 7.4

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

7Avg 7.1

Order Management

The ability to process orders, and track them from quote to cash.

7.7Avg 7.5
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Product Details

What is Xero?

Xero is an online accounting software platform for small businesses and their advisors, as well as for personal finance. Xero competes most often with QuickBooks Online. Its features, beyond the ubiquitous general ledger and double-entry bookkeeping support, include invoicing with quotes, bank reconciliation, purchase order and expense management, tax management, and it is mobile-accessible. Xero integrates with over 800 third-party applications, covering everything from inventory and logistics to cash flow, project management, customer relationship management, e-commerce and more.

The product is sold by subscription (a distribution model commonly known as software as a service or SaaS) requiring the payment of a monthly fee. This charge is proportionate to the number (and type) of company entities managed by the subscriber. The lowest tiered pricing option is the $9 per month Starter pack, which supports unlimited users but a limited number of transactions. The $30 Standard pack breaks open usage limits and adds e-filing and payroll options. The $70 Premium package doubles the number of supported employees on payroll from 5 to 10, and supports multiple currencies.

Xero Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Xero Video

Xero is beautiful accounting software for small businesses and their advisors. See your cashflow in real-time with online accounting, invoicing, payroll, billing & banking. Just login and see the difference. Sign up for a free trial at https://www.xero.com/signup​/

Xero Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

Priority AccountEdge, QuickBooks Online, and Sage 50cloud Accounting are common alternatives for Xero.

Reviewers rate Direct deposit files and Salary revision and increment management and Single sign-on capability highest, with a score of 8.9.

The most common users of Xero are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 155)
Companies can't remove reviews or game the system. Here's why
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Bookkeeping with direct feeds from bank accounts.
  • A simple and elegant user interface.
  • A variety of specific reports.
  • Makes reconciliation a breeze.
  • Lodge Activity statement.
  • Payroll management.
  • Integrates well with Stripe.
  • Superannuation contribution payments
  • Can upload receipt/scan receipts to have everything in one place for bookkeeping
  • Sometimes bank feeds disconnect for no obvious reason.
  • Could provide graphic charts in addition to number reports to make it more visual.
James E. Heyward CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Xero has a clean user-friendly interface.
  • There are strong integrations with many complimentary applications.
  • The software is constantly being updated.
  • Since Xero was built for the web the application runs extremely smoothly.
  • The reporting function can certainly be improved. The function is good, but I think it is an area that could be simplified more.
  • Update the support function; they are very responsive but I don't think you can speak to a live person easily.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Good report editing and great power to share them with colleagues to seek to improve our accounting processes.
  • A simple and very dynamic user interface to manage financial and accounting data, it is a very automatic software.
  • We can use it from the office or from our phones, which allows us to work from home. I like that feature as we don't always have to be in front of the computer and we can do it remotely.
  • Xero has been a great software for us. We have not noticed any limitations in its use, the benefits have been constant, and we hope that it will continue to increase our financial and accounting effectiveness.
Lacey Davidson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Bank feeds work great, or I can easily import statements.
  • Easy to use, but still has the manual journal options for more detailed accounting.
  • Fixing errors is easy, plus gives detailed info on which user did what.
  • Cost! Very worth the low price.
  • Setting our own fiscal calendar is not available, so for every return or P&L, I have to manually adjust dates.
  • Remittance information on the checks is not available, and it very frustrating what they let you put on the checks.
  • Checks print in whatever weird order Xero puts them in. You can adjust to make it alphabetically and I can't figure out what ordering system they use.
  • We do use a small bank for one of our accounts, and it doesn't integrate with that bank. But that could be the bank's fault.
Mohsin Ejaz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Reporting (customizing look and contents and the ability to add multiple comparative periods is brilliant and not found in many other competitors.
  • Bank feeds. The way they organize bank feed and subsequent matching or coding is very user-friendly for non-accountants and fast for accountants.
  • Can file VAT returns and is MTD compliant in UK.
  • Customer support has been helpful (at least in my experience).
  • Bank reconciliations. I would like them to try something like QBO where reconciled transactions are marked and then locked, so when editing or deleting those transactions, you are shown an extra warning.
  • Vendor and customer pages. It should be easier to see a list of activities and then access those transactions from there. Again QBO does it better, in my opinion.
  • Search feature. Once again their main competitor does that better, you can search an invoice number, amount, date, vendor name, and account head in QBO and it will show relevant results. Xero global search functionality is pretty basic.
Score 10 out of 10
Vetted Review
Verified User
  • Customer Service
  • Recommending accountant advisor for the accounting
  • User interface
  • Fair pricing
  • Xero Projects easier to use and implement
  • Being able to cancel subscription right away- no 30 day wait
  • While pricing is fair, their billing department is terrible
March 20, 2022

Hero is Xero!!

Score 10 out of 10
Vetted Review
Verified User
  • Allows dates of invoices to change - not rigid
  • Sends individual or multiple invoices, whatever I choose
  • Shows which invoices are late, which ones are due, and allows us to have drafts that are not comingled with valid, current invoices
  • It would be nice to be able to pull an invoice and put in drafts
  • I wish it was compatible with our HUBSPOT app
Score 10 out of 10
Vetted Review
Verified User
  • Links shopify very seamlessly via applications like A2x
  • Makes creating invoices easy
  • Ensures all sales are filtered through from Shopify and broken down into GST, discounts, sales
  • Lower price point for small businesses
  • Linking shopify without the need for A2x
  • Improve interface so it could directly link to ATO
Score 8 out of 10
Vetted Review
Verified User
  • Very user-friendly software.
  • The possibility to create recurring invoices.
  • Nice functionality to reconcile bank accounts.
  • Customer reports missing.
  • Limited setting up in the access rights. It would be very useful to be able to set up the user access rights more in detail.
  • Not all the banks available for bank feeds.
February 24, 2022

Simple Xero

Score 5 out of 10
Vetted Review
Verified User
  • Quote/Invoice generation
  • expense tracking and reimbursement
  • Employee visibility on dashboard and payment status
  • Easy invoice templates
  • It is relatively simple overall, good for ease of use but no real advanced functionality
  • Relatively inflexible invoice generator tool
  • No integration and visibility to other payroll platforms
Jessica Meadows Rich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Allows me to quickly label transactions
  • Allows me to easily pull reports like Balance Sheets and P&Ls
  • Removes the human element and automates my transactions
  • The bank feed doesn't always work as expected, still requiring some manual entry
Kelvin Leong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Bank feeds from banks are consistent and reliable.
  • "Smart" transaction matching is a huge time-saver.
  • Turns anyone capable enough to do basic accounting data-entry/processing.
  • Very easy flow and terminologies, yet remaining true to accounting core.
  • Multiple modes for users of varying levels.
  • Raw API integration is largely difficult to work with, but will probably only affect a small group of power users.
  • More integration points in terms of task automation could be good.
  • Price point is good for larger businesses but a little painful for smaller businesses.
December 23, 2021

XERO review

Score 8 out of 10
Vetted Review
Verified User
  • Ability to keep invoice templates
  • Stores all payslip and leave information in an easy accessible way
  • Efficient and fool proof way to generate and send invoices
  • no issues
  • no issues
  • no issues
December 21, 2021

From Xero to Hero

Brett Levy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Invoice our customers.
  • Capture our expenses.
  • Prepare the Annual financial statements.
  • Cash flow reporting.
  • Price.
  • Setting up of personalised stationery (not the easiest).
  • Mobile version is not the easiest to navigate (but not the worst either).
Score 10 out of 10
Vetted Review
Verified User
  • Integrates with a lot of other different software
  • Generates excellent reports for business owners to review their business position
  • Allows users such as accountant/bookkeeper and myself to access the software anytime
  • Payroll
  • Quicker response time for support
  • Cost - most competitors are cheaper
Score 9 out of 10
Vetted Review
Verified User
  • The Projects feature is useful for keeping our time with clients organized.
  • The option to integrate Xero with Salesforce is good.
  • The new feature of assigning expenses to contact accounts while reconciling is useful because you're looking at your transactions anyways.
  • I would prefer that Projects were not a feature you had to pay extra for.
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