Our go-to HR expert
November 13, 2023

Our go-to HR expert

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightmine

We use it to strengthen our HR resource and capacity. As a small local charity, we have not the resource to buy in our own HR resource nor have we found a complete HR solution that is right for us - either in terms of the 'bits' we want or at the price we feel appropriate. Brightmine helps us build our own system with the templates and pro forma that we would otherwise not have time to R&D ourselves.

Pros

  • Templates
  • Model policies

Cons

  • Tool kits
  • The language in the template letters
  • The search function
  • Saves money on in-house resource
  • Saves time on R&D
  • Helps us meet our legal responsibilities - and our quality requirements
Extremely helpful to our various quality assurance processes in having sample policies in areas that we are missing.
It alerted us to the fact that we need to issue contracts from day 1 and the asociated changes.
  • Breathe
We use both these together - Brightmine provides the complex legal policy framework and documents, whilst Breathe provides the functionality that enables us to put them into practice.

Do you think Brightmine delivers good value for the price?

Not sure

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

It is great if you want some sample policies of an area of employment law that you are missing. It is not so great if you want plain-language template letters.

Comments

  • Suellen Wang | TrustRadius Reviewer
    Thank you for your valuable feedback! I will pass along your feedback to the relevant team to ensure we keep improving our product(s) and services to bring you a better user experience in the future. In the meantime, please feel free to contact us at helpdesk@xperthr.co.uk should you need any other support and assistance.

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