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All the bells and whistles - with a corresponding price tag
February 29, 2020

All the bells and whistles - with a corresponding price tag

Katelyn Massey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yext

Yext is used for local listing management and optimization, and local store pages. We use Yext to ensure consistency across third party listings sites, suppress duplicate listings and correct inaccuracies, manage our local store reviews across Google and Facebook, power our store locator site and local store Facebook pages, and more.
  • Easy to access and manage store data.
  • Store review monitoring and response.
  • Customer success/support.
  • Proactive (vs. reactive) listing correction.
  • Proactive listing optimization.
  • Cost.
  • Increased visibility in local search results.
  • Increased store visits.
  • Increased traffic to store locator pages.
Yext has a very hands-on approach and we have had great interactions and support from our Success team.

Do you think Yext delivers good value for the price?

Yes

Are you happy with Yext's feature set?

Yes

Did Yext live up to sales and marketing promises?

Yes

Did implementation of Yext go as expected?

Yes

Would you buy Yext again?

Yes

Yext is a robust all-in-one local listing management + SEO platform that creates many efficiencies for multi-location businesses. Yext manages local store listings by correcting inaccuracies and supporting optimization/enhancements. Yext powers these listings on third party sites, including Google My Business, Facebook, etc. and automatically pushes updates on a regular basis.

Though there are multiple offerings and packages available, Yext is not cheap. Businesses must be willing to invest a significant amount into their local efforts.