No business can succeed without good customer service, Zendesk is your partner to make it happen
November 26, 2013
No business can succeed without good customer service, Zendesk is your partner to make it happen
Score 10 out of 10
Vetted Review
Verified User
Software Version
Plus
Overall Satisfaction
Pros
- It makes handling customer feedback fun(ner).
- Tools to increase your productivity.
- Excellent dashboard to measure your customer service's performance.
Cons
- Pricing can be steep if you have a large group of users, but still worth it.
- Satisfied customers will bring new ones for your business.
- Less time used to respond to customers' inquiries.
- Better internal communication and knowledge transfer.
Comments
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