Zendesk the best business ally
April 14, 2021
Zendesk the best business ally
Score 10 out of 10
Vetted Review
Verified User
Software Version
Regular
Overall Satisfaction with Zendesk Support Suite
Zendesk has helped our organization to achieve healthy indicators in customer service, which is the area where it is currently used, for real-time customer service as well as follow-up through tickets to customer problems and all customer service. customers who communicate outside of business hours.
Zendesk is the best tool we could find to be our business ally, currently user satisfaction is 95% in customer service.
- Technical support
- Integration with other applications
- Wide catalog of business solutions
- Improve support interface
- Wide range of tools
- Competitive price
- Support from large organizations
- Response times customer service less than 5 minutes
- User satisfaction greater than 95%
- Customer churn less than 1%
Do you think Zendesk Suite delivers good value for the price?
Yes
Are you happy with Zendesk Suite's feature set?
Yes
Did Zendesk Suite live up to sales and marketing promises?
Yes
Did implementation of Zendesk Suite go as expected?
Yes
Would you buy Zendesk Suite again?
Yes