Solid, but not heads or tails above the rest.
September 07, 2018

Solid, but not heads or tails above the rest.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

We are currently using Zenefits throughout our company. We are primarily using it as our HR, on-boarding, and review platform. We also use Zenefits to run Payroll.
  • Zenefits has really streamlined the on-boarding process.
  • Zenefits allowed us to formalize a Performance Management program that makes it easy to manage and track employee status and reviews.
  • The Zenefits interface is simple, clear, and easy to use.
  • Zenefits does not allow for customization of reports so instead of seeing just the data I need I have to select from a pre-set menu of options.
  • Zenefits does not integrate with our 401k provider or our project time and tracking system so the amount of manual entry to create a payroll gets old fast
  • The Bulk upload payroll feature does not include enough options for data upload.
  • Pay Period and Check Date settings cannot be customized to fit the structure of our company, they are too restrictive.
  • Zenefits has made the on-boarding of new hires process a breeze.
  • Zenefits has not improved the Payroll process from our previous provider
  • Overall return on investment is positive only because we did not have an HR and on-boarding system previously.
Zenefits isn't an improvement over ADP payroll. It has different strengths and weaknesses, but there is no clear advantage.
Zenefits is well suited for small companies and companies that have simple, standard processes and no HR department. If you need a very custom system with all the bells and whistles or have a large company the system might not be the best for you as the limitations and amount of manual input needed will catch up with you.

Zenefits Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
5
Support for external payroll vendors
3
Benefit plan administration
3
Direct deposit files
6
Salary revision and increment management
6
Reimbursement management
6
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
7
View job history
Not Rated
View company policy documentation
6
Employee recognition
6
Tracking of all physical assets
Not Rated
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
4
Performance plans
5
Performance improvement plans
5
Review status tracking
6
Review reminders
6
Multiple review frequency
5
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
6
Manager tracking tools
6
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated