TrustRadius
Zenefits is easy to use
https://www.trustradius.com/hr-managementZenefitsUnspecified7.977101
Brittany Martin, PHRca profile photo
September 07, 2018

Zenefits is easy to use

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zenefits

Our Recruiting Department use Zenefits to send offer letters, show prospective employees a sample of our health and dental benefits using the tool on the site. Our HR department uses Zenefits to manage employee documents, send out policies and handbooks, help associates sign up for employee benefits and also to manage time and attendance. We request and approve time off as well.
  • Zenefits keeps it simple, associates don't dread logging in because the dashboard layout is a collection of apps , you click the icon for what you need.
  • Zenefits has a chat based Help Desk so you can get answers to questions immediately.
  • Zenefits offers a great resource for administrators call Club Zen. Club Zen features HR related articles and information to supplement continuing eduction for our people experts.
  • While the Tech Support is fast to respond, the actual resolutions can take a while to come into play
  • In the Time and Attendance feature it allows people to clock in early from 30 minute unpaid breaks if they wish. Most TimeKeeper apps prevent you from ending a break early to comply with the law, switching to Zenefits actually increased our California meal break violations.
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
I like Zenefits 2nd best only behind Paycom. Too many things in Zenefits are interconnected. As an example in Paycom I can assign different admins for different aspects of 1 employee profile (Manager A can approve their timecard, Manager B is responsible for approve documentation, etc.). However, Zenefits has a cleaner dashboard layout.
Zenefits makes sense for you if you looking for a system to manage personnel info for a team that is slightly more tech savvy. Associates utilizing the app on their smart device has been so valuable to information out and back quickly. However, people who don't have smartphones and smart devices (or don't use their smart devices to their full potential) struggle a bit.

Zenefits Feature Ratings

Employee demographic data
7
Employment history
4
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
7
Support for external payroll vendors
5
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
8
Update personal information
9
View job history
6
View company policy documentation
8
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
6
Ability to combine HR data with external data
6
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
8
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated