Zenefits is a great tool for small to mid-size companies!
March 06, 2020

Zenefits is a great tool for small to mid-size companies!

Samantha Pacheco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

We use Zenefits as our main HRIS and payroll system. It houses all personnel data including employment changes, benefits administration, performance management, etc. Our entire organization uses it.

Pros

  • The user interface is excellent. Our team members have no issues finding what they need to when logged in.
  • It is easy to complete payroll within the system.
  • Access to benefits information is easy for our team members and HR.

Cons

  • It would be beneficial to be able to print paystubs administratively once payroll is submitted instead of waiting until pay day.
  • The performance management module could use some improvements. There should be a filter of team members on goals so each manager can view only one team member's goals at a time instead of scrolling through all of them.
  • Administrative (Super Admin) access to all company goals would be beneficial. Right now as the Super Admin, I am not able to see any individual goals so it is difficult for me to help support the team through them.
  • We are able to handle all HR functions internally using Zenefits.
  • HR is able to run more efficiently because of the ease of use.
Workday is the ultimate HRIS solution, in my opinion, but it is expensive. I would recommend Workday for larger organizations, especially international. Zenefits uses similar user interface solutions to make the system easy for all levels of users, but it is a fraction of the cost which works better for smaller organizations. iSolved has very limited functionality.
I haven't had any issues with Zenefits support, but I will say they are not very proactive.

Do you think TriNet HR Platform delivers good value for the price?

Yes

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

Yes

Did implementation of TriNet HR Platform go as expected?

Yes

Would you buy TriNet HR Platform again?

Yes

Workable
For our company size (less than 50), I think Zenefits is the best solution out there. We are able to easily pull the data we need, although we have no mandatory reporting at our size so I am not sure about the reporting at that level.

TriNet HR Platform Feature Ratings

7.9
Employee demographic data
10
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
9.0
Pay calculation
8
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
9
9.0
Approval workflow
Not Rated
Balance details
9
Annual carry-forward and encashment
9
8.5
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
8
Asset Management ()
Not Rated
4.0
Report builder
2
Pre-built reports
6
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
6.0
Performance plans
6
Review status tracking
Not Rated
Review reminders
7
Multiple review frequency
5
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.0
New hire portal
7
6.3
Corporate goal setting
Not Rated
Individual goal setting
7
Line-of sight-visibility
5
Performance tracking
7
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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