Item: Zerto
Rating: 10
Author: Verified User

Overall Satisfaction with Zerto

Use Cases and Deployment Scope

Its real-time replication and worry-free DR solution is the reason we decided to use and retain this product. This makes our annual/quarterly DR tests a breeze and gives peace of mind for any true DR event. I recommend Zerto to any friends/colleagues that could utilize it at their companies.

Pros and Cons

Pros

Real-Time Replication
DR Testing
Recovery Reporting

Cons

Automation
File Restore Capability - specifically the ability to restore Windows compressed/encrypted files or folders
Increase storage compression/de-dupe

Return on Investment

Very positive overall
We love the real-time protection
ROI speaks for itself
Great support - based in America with knowledgeable staff

Support Rating

The staff is knowledgeable, local, and personable. I hope that with the HP buyout the support stays based in Boston, MA, or at least in the continental U.S. I've had nothing but great experiences with all Zerto support staff. Live log upload is also a bonus as you can upload logs directly to the SR, versus having to send via FTP/email.

Key Insights

Do you think Zerto delivers good value for the price?

Yes

Are you happy with Zerto's feature set?

Yes

Did Zerto live up to sales and marketing promises?

Yes

Did implementation of Zerto go as expected?

Yes

Would you buy Zerto again?

Yes

Usability

Very easy to use and figure out. I only gave 9/10 because they push the LTR/Backups so hard. What they really do the best is real-time DR.

Professional Services

Contract Terms and Pricing Model

I think Zerto is fairly expensive which is why I gave it 8/10. Companies with smaller IT budgets would probably have a hard time justifying the purchase of Zerto.

Likelihood to Recommend

[Zerto is the] best real-time replication and DR product on the market. Personally, I would not use it for backup or LTR in a scenario such as ours, since we use VSAN and that storage is very expensive compared to traditional SAN. If you want to make life easier with annual/quarter DR tests then you should 100% purchase Zerto.

Comments

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Senior System Administrator Zerto Guy