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Twice the cost. 1/10th the value
August 19, 2021

Twice the cost. 1/10th the value

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZipRecruiter

We are a recruiting agency and have been using ZipRecruiter to source positions for multiple companies across the country.
  • Trying to sell you a larger package.
  • Increasing rates.
  • Lowering value.
  • It would be nice if they would actually have software that works.
  • Job postings
  • 2019: Great
  • 2020: 1/2 of what it was doing but we're in the middle of a pandemic so I understood.
  • 2021: 1/4 to 1/10th of results of 2020.

Do you think ZipRecruiter delivers good value for the price?

No

Are you happy with ZipRecruiter's feature set?

No

Did ZipRecruiter live up to sales and marketing promises?

No

Did implementation of ZipRecruiter go as expected?

Yes

Would you buy ZipRecruiter again?

No

I work for a staffing company and have used Ziprecruiter for 5 years. They used to be great. But the last 2 years have been anything but.

Last year I had 50 job openings posted, and in 5 days, got over 350 applicants. In a middle of a pandemic! The same jobs were posted for the same time period this year and I have 37 applicants. 1/10th of what they did last year. 18 of the ads have been viewed by no one!

Last year I was paying $1400/month for the ads this year they want $3000.

They recommended opening a new account. Did that and paid $2000 for 20 ads. Barely any improvement. This company used to be great. Now, you should use Indeed or Glassdoor.