Zoho Books is a great tool at a great value for small business
March 04, 2025

Zoho Books is a great tool at a great value for small business

Marcus Sorensen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Books

Zoho Books is our primary accounting system and serves as a full ERP system for our small business. We have merged two companies recently and converted and integrated both companies and all our various sales channels on the same Zoho Books platform.

Pros

  • Integrations with other marketing channels
  • Automation
  • Customizable to your business specific needs
  • Web based and fully usable by simultaneous users

Cons

  • Bank Reconciliation process is a bit difficult to figure out
  • Inventory Module being separate from Zoho Books but nearly identical is a bit perplexing
  • Ability to create out of the box integrations with multiple Amazon Stores would be extremely helpful
  • ERP System and accounting system costs substantially reduced
  • Employee Costs reduced due to automation
  • Inventory shrinkage costs reduced
It has been a great tool for our business at a great value
Affordability better, online access better, automations better, integration with our CRM and inventory better, customizability better

Do you think Zoho Books delivers good value for the price?

Yes

Are you happy with Zoho Books's feature set?

Yes

Did Zoho Books live up to sales and marketing promises?

Yes

Did implementation of Zoho Books go as expected?

Yes

Would you buy Zoho Books again?

Yes

Company with multiple remote locations and multiple people that need to access accounting system. Company with multiple sales channels that need to have automated integrations to sync orders, shipments, inventory etc.

Zoho Books Feature Ratings

Accounts payable
8
Accounts receivable
9
Cash management
6
Bank reconciliation
3
Expense management
6
Time tracking
6
Multi-currency support
8
Regulations compliance
6
Self-service portal
6
Inventory tracking
8
Automatic reordering
7
Pricing
8
Order entry
9
Credit card processing
9
Cost of goods sold
10
Dashboards
8
Standard reports
8
API for custom integration
9
Role-based user permissions
9
Single sign-on capability
8

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