CRM Plus is the Complete Package
April 22, 2022

CRM Plus is the Complete Package

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho CRM Plus

Zoho CRM Plus is the suite that offers 10 products under 1 unified interface. It's extremely easy to work in CRM, handle Sales IQ Chats, fip to Zoho Analytics, Desk, Projects, and Marketing. All apps exist in a left navigation menu and the interface is extremely intuitive to use. We needed a flexible solution and were fed up with Salesforce's games and migrated to Zoho and never looked back.
  • Easy to switch between apps.
  • Unified interface.
  • Very easy to administer.
  • Add marketing automation to the package.
  • Add Zoho Forms to the package.
  • Give the ability to hide Apps to certain user roles in left CRM Plus navigation.
  • All Apps are easy to access in a unified menu.
  • All Apps are seamlessly tied together.
  • From the Admin side the system was easy to set up and administer.
  • We save hundreds of thousands by switching from Salesforce to Zoho CRM Plus.
  • We can about 20X more with Zoho than we could with Salesforce for less of the cost.
  • Zoho CRM Plus is nothing but positive on our business. Glad we made the switch.
I migrated from Salesforce to Zoho all by myself with no third parties. Zoho provided hands down the easiest migration. SugarCRM required third parties and the system is opensource which is scary. Zoho was definitely the better solution.

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We can handle Sales and Marketing in the same package. CRM, SalesIQ, Zoho Analytics are key for our Sales Team. While our IT Marketing Team can utilize the remaining applications. It's a great mix of Zoho products and assembled in an easy bundle.

Zoho CRM Plus Feature Ratings

Multi-channel customer feedback collection
Product usage analytics
Customer experience dashboard
Customer journey mapping
Churn risk scoring
Not Rated
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