Extremely happy with the level of engagement and happiness we give to our customers with the help of Zoho
August 29, 2022
Extremely happy with the level of engagement and happiness we give to our customers with the help of Zoho
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho CRM Plus
We manage a tourism website. In that we use various Zoho CRM products like CRM, Sales IQ, Analytics, Sales Inbox, Projects to manage the customer information and bookings. Zoho was extremely helpful in tracking our customer communication and cross selling and up selling our offerings.
- Zoho Sales IQ was helpful in connecting with our customers and knowing their location to advise packages based on their location.
- CRM was helpful in recording all the conversations we had customers and their deals and date of visit.
- Analytics was helpful to identify the customer visit information and our profitability calculation
- Auto linking of customer's social media profiles to his contact.
- Sales IQ
- CRM
- Analytics
- Projects
- Its helpful tremendously to record all our sales activity so that we can focus on improving which areas are not performing well.
Pricing is a matter in my selection of Zoho CRM compared to Freshworks CRM.
Do you think Zoho CRM Plus delivers good value for the price?
Yes
Are you happy with Zoho CRM Plus's feature set?
Yes
Did Zoho CRM Plus live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM Plus go as expected?
Yes
Would you buy Zoho CRM Plus again?
Yes