Best Resume Tracking Tool for anyone serious about being professional in their Recruitment process
October 03, 2019

Best Resume Tracking Tool for anyone serious about being professional in their Recruitment process

Jaideep Tibrewala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Recruit

As a small startup that is sourcing candidates across roles from various free and paid sites and sources, we needed an efficient tool that would help us track candidates through the recruiting process and also to prevent duplicates from multiple sources. While Excel does work, it is cumbersom to use in the long run, cannot be shared easily across multiple resources and does not have automated workflow rules. Zoho Recruit solves all these problems and then some.

Pros

  • Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate.
  • Zoho Recruit provides the ability to create email templates that can be triggered from the candidates profile without having to retype them.
  • Zoho Recruit enables resume parsing from doc, docx and pdf files which automates the data entry of candidates.
  • Zoho Recruit allows for the creation of a simple career website with the open job positions auto populating from the application onto the site.
  • Zoho Recruit allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

Cons

  • Zoho Recruit should allow for customization of pipelines based on department/role to be hired.
  • Zoho Recruit should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary.
  • Zoho Recruit could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.
  • Zoho Recruit has helped me save tremendous amount of time tracking candidates through the recruiting process
  • Zoho Recruit has enabled me to be professional in my communication with candidate and constantly keep them in sync with their progress
  • Zoho Recruit has enabled me to centralize and create consistent processes around my recruiting processes thus saving costs of multiple softwares doing single tasks related to recruiting
Zoho Recruit is far superior to all the other tools I evaluated. It alows for a ton of customization across the application. Templates and automated workflows allow for streamlining processes. It has integrations with several Zoho products and external tools, including Zapier. It provides a set of APIs to use with it. It allows for to-do lists with reminders. It allows for storage of all documents shared by candidates, including assignments. It allows you to create customized offer letters for candidates and keep track of them through the application. None of these capabilites are available in the other tools that I experimented with.
Zoho Recruit customer support is extremely responsive. They have a Live Chat feature which allows you to connect with a representative in real time and discuss your issues. The reps have answered most of my questions, and quickly shared links to FAQs, or shared screenshots. The entire discussion is emailed to you upon completion. Features not available have been added to their requested feature list.

Do you think Zoho Recruit delivers good value for the price?

Yes

Are you happy with Zoho Recruit's feature set?

Yes

Did Zoho Recruit live up to sales and marketing promises?

Yes

Did implementation of Zoho Recruit go as expected?

Yes

Would you buy Zoho Recruit again?

Yes

Zoho Recruit is well suited in situations where one has multiple sources of candidates applying for different jobs, as it allows you to keep track of progress across each source. It is also well suited for companies that are constantly hiring and need an efficient system that tracks candidates. Zoho is probably not well suited for someone looking for an absolutely free resource for their ATS, or anyone looking to hire less than 10 people over the next 1-2 years. Tranditional tools can serve the purpose better in those cases.

Zoho Recruit Feature Ratings

Job Requisition Management
9
Company Website Posting
8
Publish to Social Media
6
Job Search Site Posting
4
Customized Application Form
9
Resume Management
8
Duplicate Candidate Prevention
9
Candidate Search
8
Applicant Tracking
9
Collaboration
8
Task Creation and Delegation
10
Email Templates
10
User Permissions
8
Notifications and Alerts
8
Reporting
7

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