Zoho Recruit Reviews

I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done.

I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.

Zoho Recruit customer support is extremely responsive. They have a Live Chat feature which allows you to connect with a representative in real time and discuss your issues. The reps have answered most of my questions, and quickly shared links to FAQs, or shared screenshots. The entire discussion is emailed to you upon completion. Features not available have been added to their requested feature list.

They have always responded quickly and resolved issues.

The team from Zoho Recruit emails us weekly, to check-in and see if we have questions, concerns, need assistance with their program, etc. We receive follow up emails and calls from their dedicated support team. They respond quickly via email and phone and ensure that their responses include reference links as to where we can learn ourselves.

People from the support team are clearly overloaded with work and not properly trained. It's a constant fight for feedback.