The Ultimate Social Media Command Centre
November 21, 2023

The Ultimate Social Media Command Centre

Derek Ndi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social has transformed the way I manage my social media presence! As a small business owner, time is precious, and Zoho Social has become my go-to command center. The intuitive interface makes scheduling posts a breeze, and the analytics tools provide valuable insights into my audience's preferences. The ability to engage with my followers seamlessly and collaborate with my team has elevated our social media game. Zoho Social is a must-have for anyone serious about growing their online presence.
  • Post scheduling
  • Social media analytics
  • Zoho Social has to improve on making editing social media channels more intuitive. I have not been able to edit my Facebook group that disconnects from the Zoho Social all the time
  • I am still a new business which is in the phase of first contact with clients and so far I have been able to gather 50 subscribers on my website coming from social media

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

It could have been 10/10 but for the fact that Zoho Social have to make editing social links more intuitive and easy to access
Zoho Social customer service team is quick to respond when i need them.
If you are a small business and want to start scheduling post on social media for free, the best platform is Zoho Social. Even when you have been downgraded to free user, the funtions of Zoho Social is still more than enough for your small business

Zoho Social Feature Ratings

Sentiment analysis
9
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
9
Content optimization
8
Automated routing and prioritization
9
Customer interaction histories
10
Lead generation
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Campaign success analytics
10
Competitor analysis
10
Role-based user permissions & privileges
9
Mobile access
9