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Zoho Social

Zoho Social

Overview

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…

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Learn from top reviewers

Zoho Social... A Must Have

Rating: 10 out of 10
August 21, 2024
IncentivizedVetted ReviewVerified User
In our organization our biggest problem we had was consistency with posting. With Zoho Social they made it easy. We are now posting at least twice a day, everyday with Zoho So...
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Verified user
Employee
Zoho Social1 year of experience

Love it!

Rating: 8 out of 10
August 21, 2024
Vetted ReviewVerified User
I started using Zoho Social about a month ago for my own business. Previously, I used it as a social media manager for another business. I love some of the embedded features, ...
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Verified user
Advisor
Zoho Social3 years of experience

I keep coming back to Zoho Social

Rating: 10 out of 10
August 13, 2024
Vetted ReviewVerified User
I've used Zoho Social for two businesses now, both needed a high volume of posts per day over multiple platforms so urgently required a social media scheduler rather than logg...
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Verified user
Consultant
Zoho Social3 years of experience

A great app

Rating: 10 out of 10
August 1, 2024
Vetted ReviewVerified User
I run a small weather service for the Connemara region of Ireland. Zoho Social makes the task so much easier. It is easy to use, well laid out and all the various channel metr...
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Sean Rima
Manager - Professional Services
Owner
Connemara Weather
Zoho Social1 year of experience

Good intuitive social media software

Rating: 8 out of 10
July 12, 2024
Vetted ReviewVerified User
Zoho Social is really intuitive with loads of great features. I started on the free version which was helpful, but ended up moving on to the premium version so that I could do...
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Gareth Atkinson FCA
Professional - Finance and Accounting
Accountant
The Accounting Studio
Zoho Social3 years of experience

Zoho Social New Implementation for IT Service Company

Rating: 9 out of 10
June 27, 2024
IncentivizedVetted ReviewVerified User
Without Zoho Social, its has been difficult to manage multiple social media accounts, and now at least its all in one application. Much easier for me to create posts and deplo...
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William Badenhorst
C-Level Executive - Information Technology
COO
Polaris IT Solutions Inc.
Zoho Social1 year of experience

The social media management tool you need NOW

Rating: 10 out of 10
June 24, 2024
Vetted ReviewVerified User
If you're looking to improve your social media then Zoho Social is a must. I have tried nearly all the others out there and this is by far the easiest to use, being able to re...
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Ben Cummings
Director - Sales
Head of Instruction
Ben Cummings Golf
Zoho Social1 year of experience

Improve collaborative work remotely

Rating: 8 out of 10
June 7, 2024
Vetted ReviewVerified User
It's helpful as a small charity to be able to draft and schedule social posts and campaigns far ahead of time. As a fully remote team, it's essential we can review and comment...
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Verified user
Manager
Zoho Social1 year of experience

Zoho Social - a solid choice for Social Media Managment

Rating: 10 out of 10
May 28, 2024
Vetted ReviewVerified User
We use Zoho Social for daily management of Brand and Social Media presence across a multitude of Social Media Platforms, including Facebook, Instagram, Twitter, LinkedIn, and ...
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Will O'Shea
C-Level Executive - Corporate
Managing Partner
Gulf Coast IT Solutions
Zoho Social1 year of experience

Zoho Social Review

Rating: 10 out of 10
May 1, 2024
Vetted ReviewVerified User
If you're looking to improve your social media then Zoho Social is a must. I have tried other tools as well and this is by far the easiest to use, being able to reply to all m...
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Aditi Randhava
Manager - Marketing
Manager
TheOpenFeed
Zoho Social1 year of experience

The only social media CRM tool you need

Rating: 8 out of 10
April 29, 2024
Vetted ReviewVerified User
I use Zoho Social for social media marketing and insights. As a content creator, it is very important for me to know how my content is doing at any given time, to know whether...
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Verified user
Account Manager
Zoho Social1 year of experience

The best social media posting tool, period.

Rating: 10 out of 10
April 27, 2024
Vetted ReviewVerified User
We have content, but posting it across social media is a challenge. We tried a few of the others, but this is the one that seems to be used by the developers, with the small b...
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John Martin
Executive - Information Technology
Boss
Old School Biker Magazine
Zoho Social1 year of experience

Great Product for Small Business

Rating: 10 out of 10
April 23, 2024
Vetted ReviewVerified User
Zoho Social has revolutionized our social media management experience. As a small business owner, I was overwhelmed with the multitude of platforms and the time it took to man...
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Verified user
Director
Zoho Social1 year of experience

Zoho Social allows you to grow your following with ease!

Rating: 10 out of 10
April 18, 2024
Vetted ReviewVerified User
Zoho Social has made my life so much easier. It easily connects to my social channels and allows me to post to several at once or schedule at certain times. I've tried a few o...
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George Scott
Professional - Marketing
Entrepreneur
Create Online Freedom
Zoho Social1 year of experience

Zoho Social - the must have multi channel social media manager

Rating: 10 out of 10
April 5, 2024
IncentivizedVetted ReviewVerified User
Zoho Social allows me to manage all of my social media content across all of my channels quickly, easily, and without any hassle at all - it is very user friendly, so easy to ...
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Lee Devenish
Director - Corporate
Director
EweMove Mildenhall
Zoho Social1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Standard

$10

Cloud
per month

Professional

$25

Cloud
per month

Agency

$200

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Social Media Management Using Zoho Social - Zoho Social Demo

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.3
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.3
Avg 8.2

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.2
Avg 8.2

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

8
Avg 7.9

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.2
Avg 8.5

Reporting/analytics

7.6
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

8.8
Avg 8.2
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Product Details

What is Zoho Social?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.

Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.

Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.

Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

Zoho Social Features

Listening/monitoring Features

  • Supported: Sentiment analysis
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Content optimization

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-MarketingScreenshot of Social Share

Zoho Social Video

Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social Integrations

Zoho Social Competitors

Zoho Social Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, French, German, Spanish, Portuguese, and Italian.

Frequently Asked Questions

Hootsuite, Sprout Social, and Buffer are common alternatives for Zoho Social.

Reviewers rate Twitter highest, with a score of 9.4.

The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(524)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ease of Scheduling: Users have appreciated the ease of scheduling posts on multiple social media platforms simultaneously, allowing for efficient time management and streamlined content distribution. For instance, being able to plan posts across different channels in one go has saved users significant time and effort. Intuitive Interface: Reviewers highlighted the intuitive interface of Zoho Social as a key feature that simplifies the post planning process, enhancing user experience and productivity. The clear layout and easy navigation have been particularly praised by users for making social media management more straightforward. Detailed Analytics: Users have valued the detailed analytics and reports provided by Zoho Social, enabling them to track performance metrics, understand audience behavior, and make data-driven decisions for their social media strategies. By having access to comprehensive insights such as engagement rates and audience demographics, users can refine their content strategy effectively.

Limited Free Plan Features: Some users have expressed a desire for more functionalities in the free plan, indicating a need for additional features without having to upgrade. They seek expanded capabilities at no extra cost to enhance their experience on the platform.

Platform API Issues: Users have mentioned that disliked features are related to the platform API, hinting at potential issues with third-party integrations negatively impacting user experience and functionality.

Lack of Detailed Reports: Several users have noted a need for more detailed reports, highlighting a lack of in-depth analytics or insights necessary for obtaining a comprehensive overview of performance metrics and data analysis on the platform.

Reviews

(1-25 of 256)
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Zoho Social... A Must Have

Rating: 10 out of 10
Incentivized
August 21, 2024
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Usability
9
Is it very user friendly. I learned the entire platform within maybe an hour to two hours. I love every about this platform except for one aspect. If they can try to emmulate the analytics of Hootsuite I think it would make them that much better. Regarding everything else, I wouldn't have them change a thing.

Love it!

Rating: 8 out of 10
August 21, 2024
Verified User
Vetted Review
Verified User
Zoho Social
3 years of experience
Usability
9
Easy onboarding and intuitively makes sense. Didn't have to watch a bunch of videos or search Reddit to figure out how to use it

I keep coming back to Zoho Social

Rating: 10 out of 10
August 13, 2024
Verified User
Vetted Review
Verified User
Zoho Social
3 years of experience
Usability
9
A great, user-friendly tool with the only slight disadvantage being the app interface not being as intuitive as the software truly is.

A great app

Rating: 10 out of 10
August 01, 2024
SR
Sean Rima
Owner
Connemara Weather (Utilities, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
Usability
10
I came across it searching for a social media app that also handled Mastodon. Zoho Social was one of the very few. And they constantly add new channels and well laid out metrics.

Gets the job done, good usability and mobile app available

Rating: 9 out of 10
Incentivized
December 06, 2023
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Usability
9
Everything is intuitively accessible and has a good interface. It has many functions I haven't even explored and allows me to use them as needed, but the basic functions are easily found and it got me started quickly. I'm using it daily and it supports my worksflow for social media management and putting out content with ease.

Highly recommend Zoho Social

Rating: 10 out of 10
Incentivized
December 05, 2023
FB
Fiona Buchanan, MJ
Communications Admin
Workers' Resrouce Centre (Non-profit Organization Management, 1-10 employees)
Vetted Review
Verified User
View profile
Usability
9
Some features were not automatically obvious to me, so there was a bit of a learning curve. But overall it is a very good user experience.

Use Zoho Social!! Is awesome!!! Earns time, can use several social channels and you can autopublish!!!!

Rating: 9 out of 10
Incentivized
December 01, 2023
JA
Jesus Armando Duran Carmona
LATAM Sr. Recruitment & Business Development Consultant
Chronos Consulting (Staffing & Recruiting, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Usability
9
So far it has been easy to use the application, time saving, it loads fast, it´s well organized, I like a can see the programmed posts in a calendar and I like that allows you to add more social media channels that other applications. I would like Zoho Social to allow to autopublish more times in a daily basis

Zoho Social- Best tool ever!

Rating: 9 out of 10
Incentivized
November 22, 2023
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Usability
9
Generally speaking I have no complain about Zoho Social. Maybe a little bit pricey for small business.

The Ultimate Social Media Command Centre

Rating: 9 out of 10
Incentivized
November 21, 2023
DN
Derek Ndi
Founder
Holistic Social Care Training (Hosocat) Solution Ltd (Hospital & Health Care, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Usability
9
It could have been 10/10 but for the fact that Zoho Social have to make editing social links more intuitive and easy to access

Zoho Social is what we needed for social media marketting

Rating: 10 out of 10
October 31, 2023
MY
Murat YAKIN
CEO (Chief Executive Officer)
Unpredictable Games (Computer Games, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Usability
10
It logs you in directly to the screen you need to use, and our use reason of this software is to share posts on our social media accounts at one place. It also warns you about platform specific issues as you prepare your post. Its integration interfaces are great, easy to use, and have clear and helpful instructions.

Amazing product

Rating: 10 out of 10
October 11, 2023
HM
Harry Magoulias
Director
mr tech gurus (Information Technology & Services, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Usability
10
Because of the ease of use.

User friendly

Rating: 8 out of 10
Incentivized
September 30, 2023
mm
manoj manoj
Product Design/Development Engineer
aikyne (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
Usability
8
i give 8 for overall usability and its help more.

Efficient, economical and successul

Rating: 8 out of 10
Incentivized
September 20, 2023
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Usability
8
Simplicity, efficacy and effectiveness. Enables me to concentrate on other areas of the business knowing that the basics are covered but that also I can ramp up with minimum fuss when time allows or circumstances dictate. Not a platform that needs to be micro-managed, whoever is using it or wherever they are using it.

Happy to do a Zoho Social review!

Rating: 10 out of 10
Incentivized
September 10, 2023
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Usability
10
It is very easy to use - I had no problems navigating the platform or performing the publishing and scheduling tasks that I needed to do!

TaskTag's review of Zoho Social

Rating: 8 out of 10
Incentivized
August 24, 2023
Verified User
Vetted Review
Verified User
Zoho Social
1 year of experience
Usability
8
Zoho social comes at an affordable price and has a comprehensive list of features. Although nothing stands out as completely unique, Zoho Social helped us to optimize our social media posting schedule which allowed us to continue to grow our presence online while focusing our attention more on important internal company affairs.

Zoho Social - Pragmatic practical solution for SMEs

Rating: 9 out of 10
August 24, 2023
Verified User
Vetted Review
Verified User
Zoho Social
4 years of experience
Usability
10
A bit of repetition from previous screens but ultimately I wrote down what success looked like for me if I was to choose a social media tool, and how that would positively impact my business. From assessing all the tools out there, I also had a matrix of what tool offered what functionality. Once I had both reports prepared, I had a top 3 which matched the needs I had from a tool, and, for me, Zoho Social stood out head and shoulders above the competition

Zoho Social is the best social media app out there PERIOD

Rating: 10 out of 10
Incentivized
August 23, 2023
ES
Eric Sehlke
CEO
Sehlke Pro Cleaning (Facilities Services, 1-10 employees)
Vetted Review
Verified User
Zoho Social
1 year of experience
View profile
Usability
10
Because of everything I have already said in the review, in my opinion, Zoho Social is by far one of the best CRM, Social, bookings, schedule, review, everything apps out there. I think what makes them one of the best is that all of their apps are user friendly and you dont have to have a degree in marketing or computers to use them.
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