The most engaging social media management tool
March 08, 2024

The most engaging social media management tool

Mohamed Mahadeer A | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are a new startup started using Zoho Social right from the inception. We use ZohoSocial mainly for the Social Media integration, Social Media post automation and for post analytics. We are planning to use the premium version of Zoho Social once very soon. Costwise it is little higher side for the small company but the services they provide were worth the cost.
  • Social media integration
  • post automation
  • post analytics
  • usage of AI in to create post content
  • give more flexible payment options for small companies
  • more trial period
  • scheduling post may lead to less resource utilisation for the business
  • reach customers quickly
  • broad channel coverage

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social is easy to use without any training and it also has the intuitive ui. UX side needs to be improved little.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
10
Content planning and scheduling
9
Audience targeting
7
Content optimization
7
Automated routing and prioritization
8
Customer interaction histories
10
Lead generation
9
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
9
Google+
8
Instagram
10
Campaign success analytics
9
Competitor analysis
7
Role-based user permissions & privileges
9
Mobile access
10