Overall Satisfaction with Zoom
Zoom was implemented to replace WebEx company wide. For the users, Webex was confusing to use. They always call in IT in a standby mode just in case they have issues with Webex.
- Interface is extremely clean and easy to navigate
- Support is amazing
- Very quick turnarounds for product updates that address current issues
- Audio quality sometimes missing the mark
- Need to have integration partners who can help set up system in bigger conference rooms (ceiling mic, speakers, cameras, etc)