TrustRadius
Zoom Review 116 of 248
User Review: "Global Teams thanks to Zoom"
https://www.trustradius.com/web-conferencingZoomUnspecified8.8645101
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January 09, 2018

User Review: "Global Teams thanks to Zoom"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Personal

Overall Satisfaction with Zoom

We worked with a team in New York, Boston, Paris and Santiago. Zoom is an essential tool that allows to work everyday as if we were all in the same office space.

The speed and versatility is unique and also the data usage, so there is no real competitor right now.
  • Screen share
  • Multiple participants
  • Data usage
  • Video memory usage
  • Iphone application doesn’t allow to talk like in a “phone”
  • Sending files through the software is complicated
  • Reduce costs in international calls
  • Reduce costs in data usage
  • Allow to have business presentations with good quality from different countries
Is good to have a room that ia always available
Doesn’t require additional plugins in each different navigator. Don’t need to have a tedious sign up process and the data usage / quality is better that all the competition
If you are managing teams that are geographically separated this is the best tool ever. But for a one to one call in the same city ia better to have a phone call

Zoom Feature Ratings

High quality audio
10
High quality video
9
Low bandwidth requirements
8
Desktop sharing
8
Whiteboards
6
Calendar integration
8
Meeting initiation
9
Integrates with social media
7
Record meetings / events
8
Slideshows
8
Live chat
8
Audience polling
6
Q&A
8
User authentication
7
Participant roles & permissions
5
Confidential attendee list
5

Using Zoom

Users and Roles

12 - CEO
CFO
CDO
CTO
Board members
Design Team
Developer Team
Marketing Team

Support Headcount Required

1 - Basic knowledge of computers

Business Processes Supported

  • Presentations
  • Team meetings
  • Webinars
  • Colaboration Meetings

Innovative Uses

  • Have Board Meetings with each Member in different countries
  • Have workshops for new team
  • Members in Chile from New York

Future Planned Uses

  • Clients Meetings
  • Coursea
  • Mentoring

Likelihood to Renew

10
Because it has become as important as having an office