TrustRadius
Zoom Review 112 of 248
User Review: "Smooth Meetings, Zoom is best."
https://www.trustradius.com/web-conferencingZoomUnspecified8.8645101
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January 19, 2018

User Review: "Smooth Meetings, Zoom is best."

Score 6 out of 101
Vetted Review
Verified User
Review Source

Software Version
Business

Overall Satisfaction with Zoom

Zoom is being used at our organization for business meetings and training purposes. We schedule meetings through Zoom and communicate over Zoom. We are a travel hospitality company and we interact with our clients and vendors on a regular basis. Zoom is helping us to broadcast our training sessions to several stakeholders at a time.
  • Zoom is Best for the single user as well as multiple users to broadcast.
  • Zoom is cost-efficient and reliable in terms of quality.
  • As an industry leader, Zoom has moved our organization into the confidence of service delivery at its best.
  • For payments, multi-currency must be required.
  • There are possibilities for improvement in UI and UX.
  • More flexible plans would be nice
  • Zoom has provided us Cost efficiency
  • Business Communication is best on Zoom
  • Clients get better audio and video quality
We use Zoom Rooms and we are quite satisfied with the experience and quality of the product. We had used other software and Zoom Rooms is the best among them. I would love to use more of it and will be using for our business needs. Zoom Rooms provides a unique experience in terms of Quality and Experience.
  • Cisco
We looked at several vendors bu pricing as per our need suited with Zoom communications solutions. Other vendors are expensive and Zoom had the best-suited plan for our organization's need. The trial period of Zoom held us satisfied and we purchased/subscribed Zoom. Zoom is an industry leader and delivers well.
For multiple users meeting, Zoom is suitable but for the single user, there are many more vendors and freeware products available. I would recommend Zoom Video conferencing for an enterprise rather than a single user. Zoom is our trusted partner for Business conference calls and we use it often for our business needs.

Zoom Feature Ratings

High quality audio
7
High quality video
6
Low bandwidth requirements
5
Desktop sharing
7
Whiteboards
6
Calendar integration
6
Meeting initiation
7
Integrates with social media
8
Record meetings / events
4
Slideshows
5
Live chat
6
Audience polling
5
Q&A
7
User authentication
6
Participant roles & permissions
7
Confidential attendee list
8