Zoom has transformed communication and collaboration at our company
March 05, 2019

Zoom has transformed communication and collaboration at our company

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

Zoom is used across the company. It has become our primary means of communication besides Slack. All meetings always have Zoom meetings associated with them so anyone remote can join. We also use Zoom Rooms which has really simplified conference room scheduling and setup. This tool has become critical to our organization.
  • Zoom rooms. Easy setup and integration. Always on and always works. Has greatly increased collaboration
  • Video. The video quality is great and has made all communication much more personal with video
  • Google Calendar integration. Very easy to integrate into workflows and assign directly via Google Calendar etc.
  • Looking forward to seeing where Zoom goes with their new phone service. If it is as good as Zoom, we'll soon be a customer of that as well
  • It really helped with collaboration.
  • Zoom Rooms are now being used in all conference rooms, making sharing and remote participation much more productive.
  • Video is also helping convert demos. These demos are now much more personal with Zoom.
We are very satisfied with Zoom Rooms. Great tool at a great value. Our Zoom Rooms are used constantly and the ease of use of launching a meeting or joining a meeting is fantastic.

This might really be one of the best features of Zoom. Very well integrated with GSuite and resources, and it just works. Video and audio quality are great.
We used Join.me and GoToMeeting before. There is really no comparison. The video and audio quality is much better and our internal user satisfaction scores are off the charts compared to these other tools. Nothing else has come close to Zoom yet. The Zoom Rooms also really are a key component to the solution and one that really helps Zoom stand alone in a crowded field.
Very well suited for any organization looking to make communications more personal. It integrates well with a number of vendors such as Slack and GSuite and can easily become an organization's default communication tool. It is also well suited for companies performing demos or support as it is easy to use and gives users a much better experience with video and screen sharing.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated