Zoom-ing into communications like it should be in the 21st century, 2nd decade, and 2nd half !!!
July 31, 2019

Zoom-ing into communications like it should be in the 21st century, 2nd decade, and 2nd half !!!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

By the IT Department and across a few other departments in the organization as well as for national meetings for important inter-jurisdictional collaboration. Addresses business problems related to large distances between rural organizations and reduces travel needs.
  • Video calls allow for visual communications.
  • Sharing of screens gives control to participants to showcase material on their devices.
  • Mobility and flexibility of access across modes and devices.
  • Usage of bandwidth could be lower.
  • A remote control would be useful!
  • Screen does not show participants clearly for the organizer.
  • A report on who participated would be extremely useful.
  • A report on who participated from where and for how long would also be useful.
  • Positive impact: ability to set up teleconference calls for access by participants across the nation.
  • Positive impact: cost savings achieved thru reduction of travel.
  • Positive impact: improved collaboration in team meetings thru improved participation.
  • Positive impact: ease of meeting setup helps use at short notice.
  • Video calls, best suited.
  • For meeting with 2 way communication great.
  • Poorly suited for teaching.
  • Distance education requiring distance between the camera and the teacher causes the laptop with the camera and microphone on a mounted wheeled table to become an issue in terms of hearing as well as being heard by both sides!

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions