Want to do better collaborative meetings? Choose Zoom!
August 01, 2019

Want to do better collaborative meetings? Choose Zoom!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

To be honest, Earlier we were using Cisco WebEx as a collaboration tool and after 15+ years we noticed WebEx is having fewer features and limitations of VOIP services. We thought to check for different options, tried using GoToMeeting and Zoom. We found Zoom superior. We started with 5 Zoom accounts and received good feedback from all of our stakeholders.
  • Great Audio/Video quality over lower bandwidth.
  • Allows multiple methods to join call, VOIP, Call me, Toll Free and Toll Numbers.
  • Easy to use tool and simplicity helps do meetings better.
  • Various reporting methods also help to identify utilization, effectiveness and MIS presentation for better utilization and allocation of Zoom licenses.
  • Recent security threat with Mac getting affected with an auto camera and meeting join. Zoom should be more proactive on these threats as Zoom has a really bright future. We recommend it to our clients.
  • Zoom support for India.
  • Keep a proactive approach when the OS on various platform upgrades: Mac, Windows, the Zoom versions or desktop and calendar integration tool should be tested for errors and functionality. Sometimes we have seen this need time as we follow with the dev team to rectify some early errors on new versions.
  • Zoom has reduced our other telephone conference costs.
  • Zoom has reduced our traveling cost due to online meetings.
  • Collaboration ratio has increased because of effectiveness of meetings.
  • We have training materials recorded and broadcast for events and future references.
  • Customers happy == Target achieved.
Yes we do. We have 5 Zoom rooms setup in the USA location. They are effective too with the integration of various IO devices. it helps to cater the larger audience with the single screen, Audio input and output devices.
According to our experiences. Zoom Leads the race.
It is suited for current business needs since seemingly everyone needs to stay connected.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions