The solution to every problem is Communication. Achieve it seamlessly with Zoom
September 14, 2019

The solution to every problem is Communication. Achieve it seamlessly with Zoom

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

Zoom is an audio/ video conferencing platform that is used within our organization by each of the employees. So for any back and forth for Instant Messaging or if we need to have one-to-one or conference calls, Zoom is a seamless platform. This tool is not limited to a single department; rather, it is used by the whole organization for all of our communication purposes. Although there are a number of tools available in the market, Zoom is the latest platform which offers a very smooth connect, which is not offered by all the other available solutions.
  • Amazing Mobile Application: Zoom's mobile application is the best so far that I have used for connecting in conferences or one-to-one calls. No voice drops, and a smooth transition from mobile data to wifi connections. Never will you feel that voice quality is bad. Even if there is a serious disruption in the Internet, still the tool manages and quickly fast forwards the whole conversation so that you do not miss on any of the topics.
  • The screen can be viewed and controlled from the Mobile device itself: This feature is one of a kind, and is nearly impossible to find in any of the other conference platforms. No matter where you connect the call from, the screen presentation works across all the platforms without any lag.
  • It does not require sign-in to connect: You can simply dial into the meetings without actually signing in anywhere. Simply click on the link and you are in the meeting. This is also a one of a kind feature that simply pulls your credentials from the device you are connecting from. It is super easy, and works perfectly every-time without fail.
  • There are no cons that I have come across for this platform. However, a very small change that I would recommend is to keep some distance in Mute and Video on/off buttons, because someone can accidentally click the buttons, and then it is a very difficult situation to manage. Everything else is up to the mark in this platform.
  • Zoom had brought a very positive impact on our business, which is achieved through seamless communications within our organization.
Zoom provides a much better experience and working satisfaction when compared to Skype for Business. Even the mobile applications for both the platforms differ in tons of ways.
Zoom is well suited for all sorts of communications. Whether it's a personal call or a business call/ conference with leadership, this tool will never fail you on anything. Even if you are working in a place with bad Internet speeds, still this tool will never disappoint you, and always manages to maintain A class voice quality at all times.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions