Simple and high-quality videoconferencing
September 14, 2019

Simple and high-quality videoconferencing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

Zoom is available to our entire institution, both employees and students, at no additional cost. Any user can schedule or join meetings from any device, including personal devices. It is our sole videoconferencing solution, and is occasionally used as an ad-hoc recording platform. It also delivers content to our long-term video storage and distribution platform.
  • Zoom is very intuitive for first-time users to join a meeting.
  • The scheduling extension in Outlook makes planning future calls simple and easy.
  • Sharing your screen is both high quality and easy to do.
  • Zoom has some features like the whiteboard that are difficult to stumble across, and many users are unaware of them.
  • The cloud recordings are of high quality, but there is no warning when you start recording that it will only be available for 30 days.
  • It would be nice to record tracks of individual video and audio for post-production later.
  • Zoom lets us assist users remotely.
  • Zoom lets us meet with people face to face when they aren't on campus.
  • Zoom is better quality and cheaper than its competition.
Zoom is simpler and has higher quality video streaming than either Webex or GoToMeeting. There is no ability to upload large files before a meeting and view in sync, so if there is something with a lot of fine detail or an ultra-high quality video, they have some (more complicated) options for sharing that Zoom doesn't offer.
Zoom is the best system I have used for videoconferencing, both scheduled ahead of time and dropping in as needed. I wish it was updated less frequently. It seems like every other time I open the app it needs to update. Zoom can record your webcam or screen, and many users use it for that, but since that isn't really it's purpose in these scenarios, users often wish it had features that aren't available, like mouse effects or editing.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Not Rated
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions