Zoom Creates Collaboration
September 27, 2019

Zoom Creates Collaboration

Anissa Harris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

Zoom is used across the organization for communication with online employees. It is an easy method of holding faculty meetings, sharing information, and meeting interpersonal goals for colleagues that do not work or live in the same geography. It creates connections and provides data to support best practices.
  • Provides opportunity for seamless contribution from more than 50 people in a meeting.
  • Provides options for video or audio or a combination of both.
  • Provides options for multiple presenters and sharing screens from different presenters during the same presentation.
  • Using the multiple windows in Zoom is not as intuitive as I would like them to be. For example, I can never find the Chat button or how to mute the computer vs. the Zoom audio to eliminate feedback. I click around but it could be easier to find the tools for the presenters vs. tools for the participants.
  • Exporting the chat conversation would be a great tool because many times there is valuable information provided in the chat if I could save it. I may be able to but may not know how to save it.
  • Sometimes the presenter has trouble sending a Zoom link that functions properly. This may be operator-error but this process should be easy and clean for the user.
  • Zoom provides opportunities for face to face engagement with leaders that I do not work with face to face.
  • Zoom provides a method for me to offer face to face interaction and teaching with my students.
  • Although Zoom may have saved the organization money, I am unaware of these benefits as I do not serve as that type of stakeholder.
Skype is also used by our organization but I prefer the easy accessibility of Zoom for my student-interaction . Skype does not feel as secure to me as as Zoom.
Zoom is excellent for:
  • group meetings of more than 2 people
  • collaborating on group project
  • providing visual contact for teachers/students/colleagues who otherwise would not have it due to online instruction or job function

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
7
Meeting initiation
8
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
Not Rated