Stay connected anywhere
October 15, 2019

Stay connected anywhere

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

I used it personally to schedule meetings when I'm working from home. I also use it to log in to my design class through general assembly. The team as a whole doesn't use it together.

My most recent business use for Zoom has been to conduct user interviews, moderated and unmoderated.
  • Use of codes and links
  • Easy sign in using Gmail
  • Strong network connectivity, clear image and sound
  • I like that the meeting time is at least 40 minutes. That's enough time to run 2-3 tests
  • I like the active speaker view, full-screen and gallery views, simultaneous screen share, telephone dial-in numbers, desktop and application sharing, personal rooms or meeting IDs, instant or scheduled meetings, raise hand options, breakout rooms, and whiteboarding sessions
  • Longer meeting times
  • I'd like to use Zoom on my mobile phone to record my screen on iOS and Android
  • Price per month could be more affordable for single users and testers
  • When it becomes more affordable, I could use it for more testing.
I selected Zoom because it was suggested to me during a meeting. I also like that it is free to download, has clear audio, and doesn't break off during calls.

Zoom Feature Ratings

Not Rated
High quality audio
3
High quality video
7
Calendar integration
4
Meeting initiation
3
Record meetings / events
Not Rated
Desktop sharing
4
Live chat
3
User authentication
4
Participant roles & permissions
5