Zoom is positioned as one of the most stable video calling softwares
May 01, 2021

Zoom is positioned as one of the most stable video calling softwares

Lorrie Fisher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

There are times when a service specialized in remote communications is required, as is the case of the current global situation with the pandemic caused by the coronavirus, where the work has been maintained almost entirely remotely. Zoom is a software created for videoconferencing, which has remained as one of the best to meet remote sessions, but has now found a new boom in the market. Zoom has a regular technical support section, where employees receive clarifications on doubts about the use of the platform at least once a day, and that could improve compared to that offered by other services such as Gotomeeting, but this is compensated by the amount of information we get through the FAQ section of the software. If we talk about Zoom's ability to set up group meetings and make the work extensible at different levels of communication, Zoom clearly meets all the structural characteristics for productive use.
  • All sessions that are exercised can be freely recorded with appropriate privacy controls.
  • The connection status of all participants within the room can be reviewed.
  • Working with split screens is easy and useful for viewing information from different viewpoints.
  • Irrelevant of the number of people within a session, or the material used, sessions are arbitrarily closed if there is any kind of problem with the connection.
  • There are not many levels of privacy at which calls can be calibrated.
  • The image tends to freeze even when displayed in adequate quality.
  • By being able to create document comparisons, it is possible to compare the information of as many analyses as necessary, completely live, so that everyone can review them.
  • Can be integrated with other online meeting platforms.
  • Presentation quality results can be configured depending on the device from which the presentation is being delivered.
  • By being able to work together with other employees so conveniently, a convincing ROI result has been achieved in a short time, even though the platform is not directly geared towards revenue collection.
  • The profits with which we were able to exceed our investment are due to the fact that we were kept methodically informed by video call about the activity of the organization's salespeople, and based on this we were able to change our strategies.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

It is suitable for almost any kind of work emergency that requires quick communication with co-workers. It is not useful if you do not have at least a mid-range device for meetings, as this would lead to quality problems.

Zoom Workplace Feature Ratings

Not Rated
High quality audio
9
High quality video
10
Calendar integration
9
Meeting initiation
9
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
9
Participant roles & permissions
9