A true leader in the field of online synchronous communications
Updated March 01, 2022

A true leader in the field of online synchronous communications

Anastasia Globa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

In 2019 and 2020 we used Zoom to not only run our university and research meetings, but we also used zoom for online teaching. I used Zoom to run my interactive lectures and studio reviews with both local and international students. As co-organizer of a large conference Zoom was chosen to be the most reliable program to run digital conferences hosting hundreds of users at a time.
  • Ability to split users into breakout rooms
  • Easy workflow to screen sharing and recording on cloud or local devise
  • Embedded questionnaire options
  • Including Survey and post-questionnaire options is a great [idea], however, its current functionality is extremely limited
  • Reliability
  • Widely used by others across the globe
  • works well both on descktop and mobile applications
  • Excellent investment as it will be used a lot
Zoom is 100% superior in almost all aspects compared to its 2 main competitors: Microsoft Teams and Skype. Only a few organizations in the Australian Education sector use Skype anymore. There are several universities and organizations that are forced to use Teams by their management. In my opinion, Teams is still pretty clunky as a tool for online meetings.

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom go as expected?


Would you buy Zoom again?


Meetings, Lectures, and tutorials, Conference calls

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions