Zoom review
June 03, 2022

Zoom review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

I use Zoom for online private tutoring and meetings. To be honest, I hate it, especially since they cut times down from 60 - 40mins and want a fee for any more than 40mins. Other free platforms, such as MS Teams is far more superior. Zoom is also severely restrictive on apps, whereas other platforms provide access to more and better apps. The apps they do have also have major problems interacting with Zoom. It has very few features compared to the free platforms. More recently, it has been widely reported that Zoom is beset with many security issues and user privacy is exposed. I would NOT recommend Zoom at all. I am going back to MS Teams and have recommended the switch to all my clients.
  • Granting control.
  • Backgrounds.
  • It now cuts me off from important meetings after 40mins.
  • Negative impact.
They are free and have no time constraints. They also have more apps and integration. They don't drain resources. All other platforms are much more superior to Zoom.

Do you think Zoom delivers good value for the price?

No

Are you happy with Zoom's feature set?

No

Did Zoom live up to sales and marketing promises?

No

Did implementation of Zoom go as expected?

No

Would you buy Zoom again?

No

Since introducing time restrictions and cost, Zoom is no longer suitable [for my use case].

Zoom Feature Ratings

Not Rated
High quality audio
1
High quality video
1
Calendar integration
1
Meeting initiation
1
Record meetings / events
1
Desktop sharing
4
Live chat
1
User authentication
1
Participant roles & permissions
1