Great software at a good price.
September 01, 2022

Great software at a good price.

Avesh Meena | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

1. It is a very easy to use interface and UI is supportive and responsive.
2. We use Zoom for our customers to provide best solutions, we hosted Zoom meetings and on final date and time appellant join and provide their submissions.
3. Zoom meetings help us to properly understand the problems of appellant. Customer will show us though screen sharing feature which is very nice indeed.
4. It is almost available on every platform like, android, windows, iOS etc...
  • Screen sharing in real time
  • file sharing feature
  • VIOP calls supported
  • User interface could be better on browsers.
  • Sometime it got error message while host meetings
  • Zoom Video conferencing
  • Zoom Screen sharing
  • about 40% more cases are solved
  • No negative impact
  • Skype and Google Hangouts (Classic)
Zoom stands well on their competitors, time to time improvements on user interface. Adding more features like screen sharing and VOIP works great. Their customer support is very good.

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?


Did implementation of Zoom go as expected?


Would you buy Zoom again?


1. Zoom is beat suited where you want to connect your customers peer to peer. sometimes paperwork is not enough to describe your submissions. In that case appellant wants to video conferencing request and Zoom works well on that.
2. It is also well suited on web development issues where you want to show the module of the application, users can easily see that using screen sharing feature.
3. Apart from that in some scenario where Zoom meetings lag behind is connectivity stability. sometimes it is hard to understand because audio is not coming properly.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions