Zoom
Updated December 11, 2023

Zoom

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms

Overall Satisfaction with Zoom

We use zoom for a good portion of our meetings.
We use zoom to host meetings with people outside of our organization that do not have teams.
We also use zoom to view meetings with outside parties.
Having the chat and breakout room features is a great option to add to zoom. It has been very helpful for us since Covid.
  • Good quality AV
  • Easy to use
  • Stable platform
  • Nice additional features.
  • added adjustments for audio and video
  • Good quality AV
  • Chat features
  • Breakout rooms
  • Recording
  • It has allowed us to keep training and having meetings during covid
  • Allows us to bring in remote students and instructors
  • Allows all of our users to create meetings.
We actually use both Teams and Zoom. We mainly use Zoom for meetings with people outside our organization. We regularly host meetings and conferences. It has made things a lot easier for us. It is a universal platform that everyone can use with little to no issues.
We like the product and use it often.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

Yes

Would you buy Zoom again?

Yes

Zoom is a product that can be used for any size of meetings. It doesnt matter the number of people.
It allows us to bring remote students or instructors into our classrooms. It gives us the means to host meetings with people all over the country.
It has definitely helped us with our training.

Zoom Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
7
Call recording
8
Call park
6
Message alerts
6
Mobile app for iOS
8
Mobile app for Android
8
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
8
Record meetings / events
7
Desktop sharing
8
Live chat
8
User authentication
8
Participant roles & permissions
7
Centralized communications management
8
Team messaging
8
Team document sharing
6
Call and meeting analytics
7