Zoom lives up the hype
March 03, 2023

Zoom lives up the hype

Yong Wu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat

Overall Satisfaction with Zoom

As the remote working becomes a norm even after the pandemic, remote meeting platforms such as Zoom become import tools for our daily working. We use Zoom for our daily standup meeting and more.
  • Instant chat/messager tool
  • Meeting with large group of people
  • Integration with other tools
  • Zoom uses huge amount of computer resources such CPU and memory. For computers without advanced hardware, this cause a lot of issue
  • Zoom should allow users to adjust their quality of video and other settings according to their computer hardware.
  • We'd like to see a more lightweight Zoom which has more simple UI and consume less system resource.
  • Host large group meeting
  • Screen sharing
  • Instant chatting
  • Make remote meeting possible
  • Remote pairing or collaboration more easily
  • Zoom mobile app helps us attend meeting even on the go
Zoom has the best performance in terms of hosting meeting with large number of participate.
Zoom's UI design is more intuitive and user-friendly.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom again?

Yes

Zoom does well for large group meeting.
Zoom need to improve the ability for real time collaboration, such as whiteboard.

Zoom Feature Ratings

Multi-level Interactive Voice Response (IVR)
7
Directory of employee names
7
Call recording
8
Call park
7
Call screening
8
Message alerts
8
Business SMS/External Messaging
8
Mobile app for iOS
8
Mobile app for Android
7
High quality audio
7
High quality video
7
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
Desktop sharing
9
Live chat
8
User authentication
8
Participant roles & permissions
8