Easy to implement, Better than RC or Vonage
June 03, 2024
Easy to implement, Better than RC or Vonage

Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Modules Used
- Zoom Meetings & Chat
- Zoom Phone
- Zoom Rooms
- Zoom Video Webinar
- Zoom Team Chat
- Zoom Scheduler
- Zoom Mail & Calendar
Overall Satisfaction with Zoom Workplace
Zoom Workplace replaced Ring Central in our environment. It worked similar to RC, but it ended up saving us more money. Both solutions can potentially nickel and dime you to chisel away on your phone system budget, so make sure you pick the right plans.
The Migration was easy, but you must plan ahead of time to assure a seamless cutover.
Where Zoom edges over RC would be the voice quality of calls, ease of use, and dependable video calls.
Pros
- Zoom audio quality
- Video calls are second to none
- Interface is intuitive
Cons
- Customer service and support
- Ease of users to use the system/interface
Not even close. Vonage does not even compare to RC, nonetheless Zoom.
Do you think Zoom Workplace delivers good value for the price?
Yes
Are you happy with Zoom Workplace's feature set?
Yes
Did Zoom Workplace live up to sales and marketing promises?
Yes
Did implementation of Zoom Workplace go as expected?
Yes
Would you buy Zoom Workplace again?
Yes

Comments
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