Zoom System
June 03, 2024

Zoom System

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Phone
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

Meetings, VoIP system, I can be anywhere to receive a call. I can answer the call from my cell phone, desk phone or desktop Zoom app. I can switch the call from desk phone to cell phone app.

Pros

  • Calling to clients
  • Meeting
  • Switch from desk to cell phone

Cons

  • Zoom systems are expensive
  • Make compatible to all desk phone brand
  • Keep up the good work
  • Improved communication
  • Easy to use
  • Multifunctional
We had an old pbx system and wanted to replace with VoIP. During our search for the better system, we found that Zoom could be a better option. So, we selected Zoom.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

I can switch the call from desk phone to cell phone app without losing the connection or dropping the call.

Zoom Workplace Feature Ratings

Directory of employee names
7
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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