Zoom Workplace Review
June 03, 2024

Zoom Workplace Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace to work with Property Owners and Participants daily. This helps us connect to them better so we can more effectively help them with their issues. We also use Zoom Workplace for internal meetings, which easily brings remote and onsite workers together seamlessly. We have over 150 internal workers and we work with countless Property Owners and Participants, so it reaches a lot of people

Pros

  • No crashes
  • Easy to use UI
  • Excellent Admin Portal
  • Easy setup

Cons

  • Updating the app should be a little easier
  • Formatting invite emails should be easier to read
  • More functionality with/from third party apps
  • Improved Collaboration
  • Cost Savings
  • Easier Setup on Large Meetings
  • More Flexible Customization of Meetings

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is useful to pretty much any employee out there. It's the best version of Zoom for the workplace, and can even be used in a more casual, unprofessional setting if needed. It's useful for both formal and informal meetings, but is not as useful for shorter, one off interactions and conversations between workers.

Zoom Workplace Feature Ratings

8.7
Hosted PBX
7
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
10
Call Management ()
Not Rated
Mobile apps ()
Not Rated
10.0
High quality audio
10
High quality video
10
9.0
Calendar integration
9
Meeting initiation
9
Record meetings / events
9
10.0
Desktop sharing
10
8.0
Live chat
8
9.5
User authentication
10
Participant roles & permissions
9
Unified Communications Platform and Collaboration ()
Not Rated

Comments

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