Need more accessibility functions
October 10, 2024

Need more accessibility functions

Karen Mercado | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar
  • Zoom Whiteboard

Overall Satisfaction with Zoom Workplace

We use it mainly for meetings and webinars. We love the accessiblity features such as captioning, ASL pop out and language interpreting channels. on the other hand, we have most issues with accessibility features.

Pros

  • sometimes participants are assigned as an interpreter when they are not suppose to be
  • Interpreter who is interpreting back into English, the captions no longer work
  • there should really be a stand alone raise your hand button in meetings and rooms so that someone with visual impairment or someone with a screen reader can easily find the function

Cons

  • accessibility functions
  • better avatar options for hair and clothing
  • able to record the ASL interpreter alongside the presentation without needing to do a local recording.
  • have meeting from anywhere LOVE THAT
  • has helped a lot of ppl with disabilities stay connected
I think Zoom Workplace is so much better than Skype

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

No

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

great for informal meetings with little accessibility needs

Zoom Workplace Feature Ratings

Not Rated
Mobile app for iOS
5
Mobile app for Android
5
High quality audio
7
High quality video
10
Meeting initiation
7
Record meetings / events
7
Desktop sharing
2
Live chat
10
User authentication
10
Participant roles & permissions
7

Comments

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