Great communication tool
December 11, 2024

Great communication tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms

Overall Satisfaction with Zoom Workplace

Use Zoom Workplace for business meetings internally and externally. Zoom is easy to set up a meeting and easy for everyone to use. It is good to see attendees in face-to-face and share documents easily. Zoom becomes an important tool in our business world. Sometime we also use Team as a replacement.

Pros

  • Show face to face of attendees
  • Share documents in the meetings
  • Easy to set up a meeting
  • Easy to use

Cons

  • More flexible choice on background selections
  • Better connection in poor internet connection
  • provide more than 45 minutes of limit for unpaid users
  • improved communication among the organization
  • Everyone know how to use it
  • You have to paid a fee, But Team no additional fee
Easy to use and everybody knows how to use zoom. Zoom Workplace becomes better and better well known, (but also become more complicated in many functions.) I hope to see a business tool simple and easy to use Even in my church friends, very older members know how to use it, and use it regularly in church meetings.

Do you think Zoom Workplace delivers good value for the price?

No

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

BILL, BILL Spend & Expense, QuickBooks Online
In my company internal meetings or external meetings, more and more people are using Team instead of Zoom Workplace. Big reason is Team has no additional fee by company. Plus, Team provides very similar meeting quality and flexibility, and it becomes more popular in business world. Also, Team does not require people to set up an account for meeting organizer.

Zoom Workplace Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
10
Answering rules
9
Call recording
10
Call park
8
Call screening
10
Message alerts
10
Business SMS/External Messaging
9
Voicemail Transcription
10
Mobile app for iOS
10
High quality audio
9
High quality video
9
Calendar integration
9
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
9
User authentication
9
Participant roles & permissions
8
Team messaging
10
Team document sharing
10
Call and meeting analytics
9

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