Zoom Workplace it brings the whole world to your desktop
December 11, 2024

Zoom Workplace it brings the whole world to your desktop

Kendra Kragel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom Workplace

We have virtual assistants who are in another country. Without Zoom Workplace I don't know how we would be able to collaborate and all remain on the same page without our Zoom meetings. We also use the Team Chat as well and that is very helpful to get out information to the whole team in one message or for just one on one communication on a specific case. Zoom is a must have for remote workers and virtual assistants working abroad it brings the whole world to your desktop.

Pros

  • Face to Face Virtual Team Meetings
  • Multiple subjects on the screen at once without any glitchy interference
  • Screen Sharing with out any gliches
  • Team Building exercises and Hi energy discussions about Goals we want to achieve as a team
  • Great Team Chat to talk to everyone at once or one on one as well

Cons

  • be able to share contact cards via the texting feature attached to phone
  • Sometimes it is hard to answer a call on mobile for some reason
  • Great impact on teamwork within the firm its easy for everyone to get together and brain storm know their position and how to play it.
  • The cost savings just in travel expenses alone are enormous.
  • The ability to share screens allows for great training opportunities that can be done in one session rather than many.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

In our office we utilize Zoom Workplace for just about everything from a private one on one discussion with a potential client to full on depositions with multiple parties in multiple places all participating in a legal proceeding together. Zoom is also excellent for Team building exercises weather other team members are down the hall or across the globe.

Zoom Workplace Feature Ratings

Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
8
Answering rules
7
Call recording
10
Call park
6
Call screening
8
Message alerts
9
Business SMS/External Messaging
8
Voicemail Transcription
10
Mobile app for Android
9
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
9
Desktop sharing
10
Live chat
9
User authentication
9
Participant roles & permissions
8
Centralized communications management
9
Team messaging
10
Team document sharing
8
Call and meeting analytics
9

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