Great service, recommend highly!
January 02, 2025

Great service, recommend highly!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Phone
  • Zoom Rooms
  • Zoom Video Webinar
  • Zoom Clips
  • Zoom Team Chat
  • Zoom Whiteboard
  • Zoom Docs
  • Zoom Scheduler
  • Zoom Mail & Calendar
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

Zoom Workplace has helped out company deliver great training sessions to our customers near and far. We have regular sessions with well over 100 people and cant recommend the service enough! We use it daily for most of our clients needs, especially if they are out of state. Thank you Zoom Workplace!

Pros

  • Training
  • Clear communication
  • Video quality

Cons

  • Audio quality
  • Ease of joining room without registering
  • Easier chat functions
  • More customers
  • easier communication
  • More sales opportunities

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

We have been using Zoom Workplace for several business needs. Mostly training and client presentations. We have had people use Zoom Workplace all over our territory region and use it when weather is too cold or severe for customers to make it into our training locations. It helps expand our network beyond our typical areas of service for our customers.

Zoom Workplace Feature Ratings

10.0
Directory of employee names
10
8.6
Answering rules
10
Call recording
10
Call park
8
Call screening
8
Message alerts
8
Business SMS/External Messaging
8
Voicemail Transcription
8
9.0
Mobile app for iOS
8
Mobile app for Android
10
7.5
High quality audio
6
High quality video
9
8.7
Calendar integration
8
Meeting initiation
9
Record meetings / events
9
8.0
Desktop sharing
8
8.0
Live chat
8
9.0
User authentication
9
Participant roles & permissions
9
9.0
Centralized communications management
9
Team messaging
9
Team document sharing
9
Call and meeting analytics
9

Comments

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