Zoom still rocks.
February 21, 2026

Zoom still rocks.

François Lavallée | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Scheduler
  • Zoom Mail & Calendar

Overall Satisfaction with Zoom Workplace

I mostly use Zoom to connect with colleagues around the world through virtual communities. During the pandemic, I also delivered weekly training sessions to my usual face-to-face clients. These days, I alternate between Teams (whew!) and Zoom (Yeah!) to facilitate meetings with my clients. Although Teams has improved, it is still far behind Zoom in terms of ease of use and functionality.

Pros

  • Ease of use.
  • Amazing breakout room.
  • Live surveys.
  • Possibility to integrate other apps like Miro.
  • The recent AI assistant.
  • The ease of recording the sessions.
  • The AI summary.

Cons

  • The new toolbars are not really an improvement over the old ones. Takes time getting used to ..should be in alphabetical order.
  • The chat from breakout rooms should be available separately.
  • it would be nice to be able to record the breakout room.
  • And have separate summaries.
  • Automatic sound from video.
  • Zoom saved my business during the pandemics.
  • Zoom's functionality was far ahead of anything available in the early days of the pandemic.
  • In the last few months, the annual subscription has not appropriate for my use, so I might cancel it because I rarely use the extended session feature anymore.
  • I wish there were a one-shot option to purchase a single 2-hour session with all the full features (AI, recording, etc.) instead of an annual subscription.
I do not use the Zoom companion.
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
9.0
Mobile app for iOS
9
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
10.0
Centralized communications management
10
Team messaging
10
Team document sharing
10

Comments

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