Overall Satisfaction with Zuora
It is used by our Accounting department. It addresses billing as far as creating invoices and sending to customers. Used to maintain accounts and process payments.
- Billing batches well
- Processed Credit Cards well
- Does payment runs and managing accounts well
- Random issues with taxing
- Should have a recall or undo button
Zuora is much more user friendly. Easy to navigate, to research, apply payments, refunds, anything to do with billing. The system is simple, fast and effective.