Overall Satisfaction with Zuora
Zuora is used to manage sales quotes and customer subscriptions to our SaSS product. It's used by sales and operations to bill and invoice customers.
- Quotes are pretty easy to create, but not great
- It manages subscriptions, okay
- Reporting. Not being able to see accurate MRR number is crazy.
- UX of the product is very clunky.
- Some times the system is too rigid and the only solution is to re-open a closed account period and reverse payments.
didn't look at anything else