Zuora Subscription Based Billing
November 04, 2016

Zuora Subscription Based Billing

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zuora

We are a subscription based SaaS company that uses Zuora for our billing within the accounting department. It allows us to send 10s of thousands of invoices with a push of a button.

Pros

  • The way the system is structured allows our business to bill just about any way with minimal back-end support
  • The quickness by which Zuora can process invoices is huge for our company as we bill 10s of thousands of customers monthly within one day.

Cons

  • The Zuora support team sometimes takes more than one iteration to understand what the problem that needs to be addressed is
  • The revenue recognition software could use a little polishing to ensure that the intricacies are included
We are currently integrating the accounting close and revenue recognition within Zuora. They have helped to start us on that path but we are still working out the kinks.
It is a fantastic invoicing tool for our company. We have massive amounts of data that gets pushed into Zuora and we can accurately invoice each month.

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