Easy Peasy Payment Processing
November 07, 2016
Easy Peasy Payment Processing
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zuora
We use Zuora as one of our main accounting systems for processing subscription payments throughout our entire company.
- User friendly and straight forward.
- The reporting feature is a life saver when pulling a report to calculate commissions and account statements.
- Flexible payment options for customers to make it easier for us to receive payment.
- One nuance is that when processing payments it defaults to select all invoices on a customers account with no deselect all option. Therefore if a customer has 100+ invoices on their account and only wishes to pay a few, I have to deselect each individually which is very time consuming. Otherwise, I have no complaints and would highly recommend it.
- When cancelling a subscription the system generates a negative (pro-rated) invoice that can be confusing to customers. They feel they have a credit, but really they do not.