Skip to main content
TrustRadius
      • A/B Testing
      • Ad Serving & Retargeting
      • All-in-One Marketing
      • Content Management
      • Creative Management
      • More
      • Collaboration
      • Project Management
      • Web and Video Conferencing
      • Applicant Tracking
      • Corporate Learning Management
      • Employee Productivity Tracking
      • HR Management
      • Job Board
      • More
      • Business Intelligence (BI)
      • Cloud Data Warehouse
      • Data Cleansing
      • Survey & Forms Building
      • 3D Printers
      • Encryption Key Management
      • Fraud Detection
      • Load Balancing
      • Mobile Application Performance Monitoring (APM)
      • More
      • Cloud Storage
      • Data Recovery Service
      • Embedded Database
      • Integration Platform as a Service (iPaaS)
      • Key-Value Databases
      • More
      • Accounting
      • Trust Management
      • Help Desk
      • Auction Software
      • Business Caller ID
      • Customer Relationship Management (CRM)
      • Headless eCommerce
      • Lead Management
      • Application Security
      • Container Security
      • Data Security Posture Management (DSPM)
      • User and Entity Behavior Analytics (UEBA)
      • AI Code Generation
      • Supply Chain Visibility
      • Yard Management
      • Estate Planning
      • Multiple Listing Service (MLS)
      • Restaurant Management
      • Vendor Neutral Archive (VNA)
      • Help Authoring
      • Autonomous AI Agents
      • Process Mining
      • Anti-Money Laundering (AML)
      • Enterprise Asset Management
      • Knowledge Management
      • Test Management
    • Browse all categories
    • Vendor Portal login
    • How we help vendors
  • Write a review
  • Research Boards
    • Log in
    • Sign up

Search Results

Categories

Sales Pipeline Software

Customer Journey Mapping Tools

Call Center Workforce Optimization Software

More categories (19) for Zendesk

Listings

Zendesk Talk

Zendesk Talk

51 Ratings

Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows

  • Reviews (16)
  • Alternatives
  • Other Contact Center Software
Zendesk Sell

Zendesk Sell

73 Ratings

Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps … and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk in 2018.

  • Reviews (15)
  • Alternatives
  • Other Customer Relationship Management (CRM) Software
Zendesk Suite

Zendesk Suite

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1087 Ratings

Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries … and more accurately while still providing a human-centered experience. Zendesk ultimately aims to help businesses improve time t…

  • Reviews (218)
  • Alternatives
  • Other Help Desk Software
  • Visit Website

More listings (90) for Zendesk

Vendors

Zendesk

Zendesk is a cloud-based customer support software built for better customer relationships. Designed to improve your customer satisfaction and to support … 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and i…

  • Products
  • Zendesk Sunshine Conversations
  • Zendesk Suite
  • Zendesk Talk
  • Other Products

Sprout Social

brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, Zendesk and many more. Sprout’s intuitive platform is designed with user experience

  • Products
  • Employee Advocacy by Sprout Social
  • Tagger
  • Sprout Social

EZO

make this a must for fixed asset management. We are also integrated with Zendesk and Jira. Try Us Out For Free!

  • Products
  • EZO
  • EZO CMMS
  • EZO AssetSonar

More vendors (20) for Zendesk

Reviews

September 12, 2018

Zendesk

Bridgette Reynolds | TrustRadius Reviewer
Bridgette Reynolds
Customer Success Specialist
CollegePlannerProComputer Software, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Zendesk. Without Zendesk our email inboxes would be extremely full and messy! … Being able to assign different tickets to different users on Zendesk Being able … Zendesk has been a lifesaver! When I first started my job I wasn't sure what we … users email us all the time through…

July 13, 2018

Zendesk

Anonymous | TrustRadius Reviewer
Verified User
Director in Customer Service
Consumer Electronics Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Zendesk is our primary mode of communication with our customers. We use it mostly for email but have a few other uses for it as well. We plan to eventually … Because every business needs to use Zendesk in their own context, the tool isn't immediately understandable. It's quite … ways. …

May 03, 2016

Zendesk

Amy Hardeman | TrustRadius Reviewer
Amy Hardeman
Support Technician
Athens State UniversityHigher Education, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Zendesk is being used campus wide in all departments. All work related Help Desk requests now go through Zendesk. Zendesk helps in a wide variety of ways … actually having to go do a hands on. All departments can be incorporated into Zendesk to use it also. Example: Maintenance Department can…

More reviews (2261) for Zendesk

Reviews

More reviews (2261) for Zendesk

Comparisons

vs

Compare Effezzient to Zendesk Sell

Side by side comparison of Effezzient and Zendesk Sell via 73 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

vs

Compare Efficy to Zendesk Sell

Side by side comparison of Efficy and Zendesk Sell via 74 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

vs

Compare Efisend to Zendesk Sell

Side by side comparison of Efisend and Zendesk Sell via 73 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

More comparisons (6161) for Zendesk

TrustRadius

TrustRadius

  • About Us
  • Team
  • Careers
  • News
  • Contact Us

For Buyers

  • Categories
  • Buyer Blog

For Vendors

  • Vendor Solutions
  • Claim Your Profile
  • Vendor Blog and Resources
  • YouTube
  • Facebook
  • Twitter
  • LinkedIn
  • Terms of Use
  • Security
  • Privacy Policy
  • Your Privacy Choices
  • Cal. Notice at Collection

© Copyright 2013–2026 TrustRadius