Marek Klampar
Marek Klampar
Member for 5 years
14 ratings & reviews completed
Average rating:
Reputation: 86
| Title | Senior Consultant - Customer Experience |
|---|---|
| Job Type | Consultant |
| Department | Information Technology |
| Company | Henkel |
| Industry | Consumer Goods |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Genesys Multicloud CX (discontinued) | 10 years | Competent |
Genesys PureConnect (discontinued) | 1 year | Competent |
Skype for Business, now part of Microsoft Teams | 6 years | Competent |
OmniTouch Contact Center Standard Edition | ||
Windows Server | ||
Skype | ||
SAP BusinessObjects Business Intelligence | ||
Microsoft SQL Server | ||
TeamViewer | ||
Avaya Experience Platform | ||
MS SharePoint / SQL | ||
Genesys Cloud CX | 3 years | |
Cognigy.AI | 3 years | |
Microsoft Dynamics 365 Customer Service | 3 years |
Badges
Pundit- Collaboration
Pundit- VoIP
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Genesys Cloud CX | Nov 13, 2021 | Read Review | |
| Microsoft Dynamics 365 Customer Service | Nov 16, 2021 | ||
| Cognigy.AI | Nov 16, 2021 | ||
| OmniTouch Contact Center Standard Edition | Apr 30, 2019 | ||
| Avaya OneCloud CCaaS | Apr 30, 2019 | ||
| TeamViewer | Apr 30, 2019 | ||
| MS SharePoint / SQL | Apr 30, 2019 | ||
| SAP BusinessObjects Business Intelligence (BI) Platform | Apr 30, 2019 | ||
| Skype | Apr 30, 2019 | ||
| Windows Server | Apr 30, 2019 | ||
| Microsoft SQL Server | Apr 30, 2019 |