Eddie Hicks

Eddie Hicks
Member for a year
12 ratings & reviews completed
Average rating:  
Reputation: 180
TitleEnrollment Specialist
Job TypeEmployee
DepartmentCustomer Service
CompanyAcademic Partnerships
IndustryEducation Management
Size201-500 employees

Expertise

ProductExperienceLevel of Expertise
NICE CXone
5 years
Salesforce CMS
NICE Back Office Workforce Management
ADP Workforce Now
5 years
Beyond Intranet Microsoft Dynamics CRM For Nonprofits Implementation Services
5 years
Zoom
Salesforce.com
Microsoft Teams
Microsoft SharePoint
6 years
Microsoft Dynamics 365
TeamViewer
NICE Adaptive WFO
2 years
Microsoft Exchange
4 years
Microsoft Access
4 years
Microsoft 365
4 years

Badges

Pundit- Call Center Workforce Optimization
Pundit- Call Recording
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Collaboration
Pundit- Content Management
Pundit- Enterprise Content Management
Pundit- Knowledge Management
Pundit- Intranet
Pundit- Archiving
Pundit- Email Encryption
Pundit- Secure Email Gateway

Ratings and Reviews

ProductRatingRating DateReview Link
Microsoft Exchange
Jun 7, 2022Read Review
Microsoft SharePoint
Apr 28, 2022Read Review
Microsoft Access
Jun 7, 2022
Microsoft 365
Jun 7, 2022
Microsoft Teams
Apr 26, 2022
Zoom
Jun 21, 2021
Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Jun 21, 2021
Salesforce.com
Jun 21, 2021
TeamViewer
Jun 21, 2021